Pre Purchased Items terms and conditions

Pre Purchased Item  terms and conditions

COMBINATION ORDER
Please note all items will be shipped at the same time. All combination orders (New products and Pre purchased return lids ) will be shipped once lids have been received and personalised. 

ORDER NAME
Please confirm the name on the online order matches the return parcels name and address. 

RETURN ADDRESS
Please return your pre purchased lunchbox/container lids to the Address below (once you have placed the online return order)
1/82 Worendo Street
Southport 4215
Gold Coast Australia

RETURN SHIPPING
We cannot take responsibility for any missing parcels that have been sent to us. Please purchase signature post and keep an eye on the tracking number.

ESTIMATE TIMING
Please allow the estimated time that Australia post has allocated for your parcel to arrive to us.
Personalisation can take up to 1-2 business days to complete and maybe be longer in peak times.